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Airbnb review request message template

Message templateFor guestsSend: Within 24 hours after checkoutBy HostCalmlyUpdated Oct 30, 2026How we write templatesReport an error

Short answer

Send a review request within a day of checkout. Thank the guest, invite an honest review that helps future guests, and welcome private feedback on anything that could be better. Never offer anything in exchange, ask for a specific star rating, or pressure the guest. On Airbnb, home reviews close 14 days after checkout.

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Hi [Guest name], Thank you for staying at [Rental name]. I hope the trip home was an easy one. If you have a few minutes, I'd be grateful if you'd leave a review of your stay. Honest reviews help future guests know what to expect, and they help me see what's working. If anything could have been better, I'd also like to hear about it. I read every message and use what guests tell me to improve the place. Either way, thank you for choosing us. It was a pleasure hosting you. [Your name]
3 parts still in [brackets]

When to send it

Send it within 24 hours of checkout, while the stay is still fresh. Send it once. If the guest doesn't write a review, let it go; a second or third request starts to feel like pressure.

Tips

  • Airbnb's Authentic and trustworthy reviews (opens in a new tab) policy says hosts and guests may not "coordinate with, manipulate, extort, incentivize, or pressure" another person to influence a review, and that reviews can't be provided or withheld in exchange for something of value, such as a discount, refund or reciprocal positive review.
  • Don't ask for a particular star rating. Airbnb's policy doesn't name star ratings specifically, but asking for "five stars" can read as pressure to influence a review. Ask for an honest one instead.
  • On Airbnb, guests and hosts have 14 days from checkout to write a home review, and reviews are published once both have written one or the window closes (How long you have to write a review (opens in a new tab)).
  • Keep refunds, discounts and future offers completely separate from any mention of reviews.
  • Booking.com and Vrbo have their own review rules. Check each platform's help center before you send the same message there.

Frequently asked questions

Is it against Airbnb's rules to ask a guest for a review?

Airbnb's review policy doesn't list a plain, polite request among prohibited behavior. It does prohibit incentivizing, pressuring or manipulating someone to influence a review, or trading a review for something of value.

Can I ask for a five-star review?

It's best not to. Airbnb's policy bars pressuring anyone to influence a review, and a request for a specific rating can come across that way.

Can I offer a discount on a future stay for leaving a review?

No. Airbnb's policy says reviews can't be provided or withheld in exchange for something of value, and it names a discount as an example.

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